RBKC prepayment card users - have your say

The PB Team recieved an email from the Self-Directed-Support team at RBKC asking for your experiences of using a Personal Budget Pre-payment Card. Please see below, and send your answers to us to forward on. The deadline is the 10th June though - so you had better be quick

"Personal Budget Visa Card review

We are currently carrying out a review of the Personal Budget Visa cards which we have been piloting for the last few months. We would appreciate your feedback on the following questions.

1. 
   How easy is it for people to pay for their care using the PB Visa card?
2. 
   How easy is it for people to manage their personal budget using the PB Visa card?
3. 
   How well do service users understand how to use the card
4. What works well about the card?
5. 
   How could the card be improved?

I would like to hear back from you by Friday 10^th June 2011.

Kind regards

Mark Ward

Self Directed Support & Development Manager

Housing, Health, Adult Social Care

Kensington Town Hall

Hornton Street

London

W8 7NX

office:  02073612335

mobile:07875878798