RBKC adult social care survey - make sure you have your say!

Adult Social Care User Experience Survey - 2011/12

The Department of Health has asked Councils with Adult Social Services Responsibilities (CASSRs) to survey adult social services users and provide information to the NHS Information Centre (NHS IC) for health and social care. 

Your help is needed in order to improve and develop services therefore, the Department of Health want to get your views on the services you receive and in particular, how services have affected your quality of life. 

The survey will take place in January – March 2012.  If you are included in the survey sample, you will receive a questionnaire through the post and you will be asked to respond to it by a set date.  Different types of communication methods for collecting the survey information will be used where required.

If you receive a questionnaire and have difficulty completing it, you can ask a friend, relative or an advocate to help you. Advice/assistance can also be obtained by contacting Cynthia Andoh-Arthur on direct line: 020 7361 3471, free phone number: 0800 587 0072 or via e-mail: Cynthia.andoh-arthur@rbkc.gov.uk.